Building Awareness: stories, messages, communication strategies

Who is in this conversation:

  • Michael- City of Kirkland
  • Tom
  • Jenny
  • Pat
  • George
  • Jennifer
  • Jan
  • Peggy
  • Jeffrey
  • Kimberly

Highlights of the conversation:

Pat – community television /tape- raise awareness

Jan – Awareness is a barrier to action. People can do small things, people feel issue
is too big

Jennifer – lack of information about services; awareness – effective message has to touch people values. People have to hear that there’s a problem; hearing direct stories; stories have to be close to home; getting around “blaming the victim”; ‘the kid on my soccer team’ – great way of telling a story

Peggy –‘media deserts’ – telling stories that help people see how they can make a
difference; how do you get the stories to the people?; kids’ newsletters; work in existing newsletters; through PTAs; don’t overwhelm with negative; student contest to develop
video about hunger, getting schools and parents involved

Next steps:

Start with communities instead of recipients

KISS – how to create demand – blue –ocean deep people don’t get involved because they don’t have money; ask for time and talent first

UW focusing on volunteer capacity, connectivity, capacity of organizations to use volunteers

Eastside helps – site that offers ways to get involved

EastsideTime mate program – neighbors helping neighbors

Getting volunteer labor instead of money to pay staff; different needs

Referring volunteers; getting youth groups involved

Central place for matching volunteers - but what about screening?

1. Identify volunteer matching resources – United Way

2. Clarifying a new way of looking at the problem; changing in culture – not expecting
top-down solutions; how can we drive/support this cultural change?

3. Training around storytelling

4. How can we engage people differently? Around time and talent instead of food and money; telling the story and asking for participation first – instead of jumping straight to the money or food ask